Back Office

Back office platform designed for the Payments Sector & powered by experts

Let us manage all your back office activities through Tasc, capable of supporting, managing and tracking your administrative and operational processes.  Couple that with our expert team you can trust Dialect to manage end to end actions seamlessly.

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Meet Tasc

Let us manage all your back-office service related tasks in one place

Tasc, our back-office web based platform, is specifically designed to streamline resource-intensive activities like data processing, data entry, analysis, and management. Our expert team is ready to take on these tasks, alleviating the operational demands from your business.

How Tasc can help?

We assist businesses with their KYC and KYB processes by leveraging our customer experience experts and conducting thorough manual checks, ensuring a seamless experience for your customers.

We manage PEP, sanctions and fuzzy matches with our team of dedicated experts, ensuring a smooth and efficient onboarding process for your clients.

With our Tasc platform, we can effectively monitor transactions, identify and escalate any AML flags, supporting timely review and resolution.

We can handle refund requests, from initial customer contact through to processing of refund requests.

Handling disputes is a complex process. Through Dialect's Tasc back office solution, we can easily help with dispute management.

We can guide your customers through the complaints cycle for both regulated and non regulated products.

Interested in our front office services?

Let us manage all your customer support interactions via a wide range of channels.

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