Meet #teamdialect
Passion & Expertise
A business built on people with #teamdialect as the core of our company. They make the magic, with a strong passion for both FinTech & Customer Support
Neil Wake
CEO
Laura Scott
COO
Craig Luther
Head of Sales
Simon Collings
Customer Success Manager
"Dialect is certainly a company that values their staff and it really shines through."
Together is better
We help, support and having fun together.
Connected every time, everywhere
We love to build strong relationships with the FinTech and CX industries
Never stop learning
We thrive in a learning culture striving to be the best :), Always!
We are #teamdialect!
Our fundamental principle as a team is communication (important when talking and listening is what we do everyday); we cooperate, we love to brainstorm and learn from each other each and every day.
#teamdialect represent a group of fantastic people who bring with them their own knowledge, skills and experience who are proud of what we do and the culture we have built.
And yes...we also have a lot of fun in the office (and remotely)!
Get to know #teamdialect
Meet Matty, our IT Manager
Matthew Hutchinson, our IT Manager has been with Dialect from the early (really early!) stages.
He has been instrumental in developing and managing Dialect's IT infrastructure, seamlessly integrating all the cutting-edge technologies that power our operations, allowing us to provide frictionless customer support to our customers.
Meet Izabela, our Customer Experience Team Manager
Originally from Poland, Izabela plays a crucial role in our team thorough her dedication and passion for delivering seamless solutions to customers across the globe.
She has been promoted twice - starting as a CX Advisor, she had advances to Senior CX Advisor and most recently to CX Team Manager.
Izabela brings expertise in customer experience sector, ensuring top-notch customer support. Her commitment and leadership as a CX Team Manager have been pivotal in guiding our day shift operations smoothly.
Meet Simon, our Customer Success Manager
Simon joined Dialect in 2021 bringing a wealth of experience in the Fintech and Customer Experience sectors. He is dedicated to fostering strong relationships with our clients.
Simon is a valuable presence at Dialect, nurturing a unique blend of skills, growth and innovation that not only enhances our clients' experience but also contributes significantly to the overall success of the company.
He describes his role as "customer facing and varied", he is a morning person, and loves warm weather and Indian food.
Meet Bianca, our Marketing Assistant
Bianca joined Dialect in 2023 through the University of Sunderland Internship Scheme. She is working in the Marketing Department and digital marketing, campaigns, PR and email marketing are part of her responsibilities.
Bianca views Dialect as an authentic workplace, highlighting the team's expertise and dedication to delivering innovative solutions to our clients.
She is a morning person, she speaks Romanian, English, a bit of French, Italian, Spanish and...she loves coffee.
Do you want to join #teamdialect?
We have a number of vacancies, we would love to hear from you
Dialect Communications Ltd, registered in England & Wales.
Company No. 12909388
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