Blog Layout

Shortlisted 3 times at the North East Contact Centre Awards (NECCA) 2024

We are excited to be shortlisted again for the third time at the North East Contact Centre Awards (NECCA), a reputed awards programme, recognising individuals, teams and organisations from the Contact Centre industry.


Our Finance and Office Manager, Tanita Scarola, has been shortlisted for the “Support Superstar” individual category and she truly deserves it!

We have nominated Tanita for her commitment and devotion to continuously supporting our team across all the departments.


In the organisation category, Dialect Communications has been recognised finalist twice, for “Outsourced Contact Centre of the Year” and “Contact Centre of the Year (under 250)”


COO at Dialect, Laura Scott, added “I am so excited for Tanita, our Finance and Office Manager and all Team Dialect for being shortlisted this year at NECCA. This recognition validates our hard work, passion and dedication to the Contact Centre sector we operate in. I am looking forward to the next stage of the judging session and of course the Award Evening”.




Soon we’ll have the second stage of judging, where we’ll showcase Dialect, so keep your fingers crossed for us!


                 

 


The Award Night will be on the 8
th of October, where the winners will be awarded.

Dialect and Kaldi partnership visual
28 January 2025
Dialect provides Kaldi with a personalised customer support and transaction monitoring solutions ensuring frictionless customer experience and safety of their customers' funds.
20 January 2025
Dialect Communications are working with Committee to provide them with seamless customer experience solutions
12 December 2024
Dialect are pleased to announce the new strategic partnership with Synalogik
10 December 2024
Dialect Communications are delighted to partner with FinPay to deliver seamless multilingual customer support
29 November 2024
Dialect Communications is thrilled to provide seamless front-line solutions to Caxton
13 November 2024
Dialect Communications is partnering with Yordex to provide industry leading customer experience solutions
1 October 2024
The Future of AML and KYC in 2024: Prioritizing Speed and Customer Satisfaction in Financial Institutions The Growing Importance of Customer Experience in AML and KYC Processes
9 August 2024
How Dialect establishes long-term relationships with partners
by Matthew Hutchinson 5 July 2024
What does Dialect mean by Partnership. A chat with Dialect Head of Sales Craig Luther with Bianca Gheorghiulescu, Dialect Marketing Lead
13 June 2024
Another milestone achieved: Dialect has been accredited by the Contact Centre Management Association
Share by: