We are thrilled to announce we won the “Judges Special Award” at the North East Contact Centre (NECCA) Awards 2023! 

On Friday, 10th of November, #teamdialect attended the NECCA Awards Gala. Receiving the “Judges Special Award” is a testament that our team is special and our commitment to excellence to deliver customer experience solutions to our customers in a unique way has been recognised by the professionals in the industry.

 Our achievements, work culture, dedication, and unique skills in delivering customer experience solutions were recognised by all the Judges and we have received more than a category award, we received the “Special Judges Award.” 

It was a journey that we enjoyed a lot – from the application where we had the chance to reflect on our achievements, 2 Judging days in our office where we had the pleasure to meet our Judges, where we shared Dialect’s story to the Awards Night where #teamdialect won! 

Laura Scott, COO at Dialect said “WOW! It’s incredible to receive recognition of the fantastic team that we have built! Standing on the stage, with many of the Dialect team was a proud moment! The comments from the judges have been phenomenal and echo all the work so far, to build out something truly special. Let the celebrations begin!" 

Helen McCaine, Head of Customer Experience at Dialect added “What a night, I’m still smiling! It was great to be recognised by the Judges for how far we have come in such a short time. I’m very proud of my Team at Dialect and it was fantastic to see so many of our Dialect Diamond winners attend the event. Their faces and screams said it all when we won! I’m delighted to be part of the Dialect family and look forward to our exciting future.” 

Being a winner and shortlisted for 2 other categories in the industry among the big national companies such as Barclays, Atom Bank and Sage shows how dedicated and unique our team are and how our last year's hard work paid off in being recognised by the industry professionals and awarded by the Judges.