01

Increasing customer retention & satisfaction

Providing information in native language, increases their brand loyalty.  It is widely regarded that if customers can speak to someone in their own language brand loyalty is directly increased.  MultiLect provides native language support

02

A cost effective solution as your business expands

Save money!  Our solution means you don't have to invest in new language capabilities as you expand and grow into new territories.  We add languages as and when you need them at a very small cost compared to hiring language support

03

Seamless integration

Embed MultiLect in you app or website seamlessly.  Dialect manages the design , configuration & hosting; drop in the simple code and off you go, your live chat capabilities are up and running and routed to the Dialect team 

04

Automatically provide a high native quality translation for 24/7

MultiLect provides accurate translation, focusing too on cultural differences for each customer, region and product (including payment terminology).  Personalisation is king!